Informal Request for ATI Records Previously Released

Organization: Employment and Social Development Canada

Year: 2024

Month: November

Request Number: A-2023-02395

Request Summary: All documents containing the results of consultations conducted for the purposes of developing the “Employment and Social Development Canada 3-year accessibility plan – 2022” including: 1) the summary report and annexes from the employee and manager engagement sessions held by the ESDC Accessibility Office between August and October 2020; 2) interview notes and results from virtual focus groups conducted between July and December 2021 during the “Service Channel Access Consultation” 3) results and notes from interviews conducted by outreach officers with community organizations regarding barriers to service from 2018 onwards, except the raw data; 4) survey results from front-line staff, except the raw data; 6) all responses from the 916 participants who identified as having a disability in the 2020 to 2021 Service Canada Client Experience (CX) Survey

Disposition: All disclosed

Number of pages: 429

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