Informal Request for ATI Records Previously Released

Organization: Canada Border Services Agency

Year: 2025

Month: February

Request Number: A-2025-01506

Request Summary: Annual statistics from January 1, 2018 to January 10, 2025 related to the Canada Border Services Agency’s (CBSA) National Integrity Centre of Expertise Office of Conflict Resolution which includes the: overall number of occurrences reported, breakdown of complaints by CBSA region, number of founded complaints, number of occurrences that do not meet the definition of harassment or violence, number of cases settled during negotiated resolution, number of cases referred to conciliation, number of cases referred to investigation, dollars spent in conducing investigations , and the number of investigation reports published and received.

Disposition: All disclosed

Number of pages: 38

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This information is collected for statistical purposes and is published annually on the Government of Canada Info Source website. (www.infosource.gc.ca)

Academia: Those who are engaged in higher education and who require information for research purposes.

Business (Private Sector): Those who are employed by the private sector, including lawyers and consultants, and who require information for their business or on behalf of another individual.

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Please note To the extent possible, the institution will return the requested records in the format selected, but it may not be able to accommodate all electronic formats due to size limitations.
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