Organization: Immigration, Refugees and Citizenship Canada
Year: 2025
Month: January
Request Number: A-2024-10126
Request Summary: Provide a list of current internal materials available to visa and immigration officers, as well as other staff involved in processing permanent residence (PR) applications at the IRCC Montreal office or across the Domestic Network. This request is limited to English-language materials and should include resources such as operational manuals, onboarding guides, e-learning modules, cheat sheets, training courses, procedural instructions, policy updates, updates, memos, slide decks, quick reference guides, back pocket references, Standard Operating Procedures (SOPs), forms, templates, presentation decks, and job aids like decision-making frameworks or checklists. The materials may be in PDF, Word, or PowerPoint format and accessible through Connexion, CICIntranet, shared drives, or email. Please exclude data entry-related resources, materials that require consultations with PCO or DOJ, and any resources available online. Only provide the final copy or the latest draft of a document. Mark all Cabinet Confidences as non-relevant.
Disposition: Disclosed in part
Number of pages: 8