Informal Request for ATI Records Previously Released

Organization: Shared Services Canada

Year: 2024

Month: September

Request Number: A-2023-00170

Request Summary: Statistics for # of troubled tickets submitted by DND to SSC versus the number of trouble tickets completed 2016 to 2024. Written communications from DND to SSC regarding the wait time for spcific troubled tickets, Jan 1 2023 to Feb 6 2024.

Disposition: Disclosed in part

Number of pages: 443

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Please note To the extent possible, the institution will return the requested records in the format selected, but it may not be able to accommodate all electronic formats due to size limitations.
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